Customizing Happiness


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  • Leaf Art
  • Personalised Gifts
  • 3D Cards
  • Card in a Box
  • Explosion Box
  • Scrapbook
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  • Quilling Art
  • Personalised Names
  • Quilling Cards
  • Quilling Home Decor
  • Store
  • Qulling Art by Anamika
  • Snowflake Art by Archana
  • The Urban Wrap
  • Unique Leaf Art
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  • Personalised Names
  • Wall Hangings

Terms & Conditions

The Terms & Conditions (T&C) contained herein, form an Agreement regulating our relationship with regard to use of Sunway18 “” Platform (Site) by you. Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and condition from time to time. Sunway18 may add to or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. You use our Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such change/revisions. Any clause of terms and conditions if deemed invalid, void or for any reason un-enforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clause of the terms and conditions.



“Agreement” means the Terms and Conditions (T&;C) contained herein. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

“Site” means, online shopping platform owned and operated by Sunway18.

“User/You” means and includes any Customer/ Buyer/ You (the person or any legal entity) who accept the offer for sale of the products, through “” by placing its order on this Site.

“Product/s” connotes the goods, services promoted/ displayed on the Site and offered for

any use/ sale.

“TSG” means Sunway18 (

“Person” means any individual, firm, company, governmental authority, joint venture, partnership, association or other entity (whether or not having separate legal personality).

The Agreement Between You and Sunway18 is Subject to the following terms &



· The User certifies that he/she is at least 18 (eighteen) years of age or if less than 18 years has the consent of a parent or legal guardian.

· All orders shall be pre-approved with an acceptable method of payment as established by Sunway18, which may call for and require additional verification or information.

· By indicating User’s acceptance to purchase any product or service offered on the site, use is obligated to complete such transactions. User shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

· Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

· In a credit card transaction, you must use your own credit card. Sunway18 will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.

· In the event that a non-delivery occurs on account of mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.

· The Shipment/ Delivery time is an approximate time mentioned by Sunway18 against each product.

· The User agrees to provide authentic and true information. Sunway18 reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), Sunway18 has the right in its sole discretion to reject the registration and debar the User from using thee Services available at this website, and/or other affiliated websites without prior intimation whatsoever.

· All order/sub orders cancelled may be refunded as per the payment mode selected by customer.

· Delivery of orders would be done address specific.

· Octroi charges may be levied on some products displayed on the site. These charges may not be refundable and may be borne by the customer. In the event of cancellation

of the order the Octroi charges levied may not be refunded.

· Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.


Typographical Error


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, Sunway18 shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Sunway18 shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment been made. If the payment has been debited at your end and has already been charged for the purchase and your order is cancelled, Sunway18 shall issue the necessary refunds.


Product Description and Pricing


Before placing an order, you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item's description.  Sunway18 will attempt to be as accurate as reasonably possible while providing Product descriptions and pricings. However, Sunway18 does not warrant that descriptions or other content or prices related to the Products or other information and content contained in this TSG website is accurate, complete, reliable, current, or error-free. If a Product showcased on this TSG website is found by you not to be as described, upon receipt of the same in pursuance to placing an order on the Site, your sole remedy is to return it in unused condition to the Seller. In the event if the payment has been processed by for the returned Product(s), the refund amount shall be credited to your credit/debit card account and the same shall be duly notified to by email to your email address provided at the time of registration. The time duration would be 20 to 30 days.  For any applicable refunds, the full amount, which has been charged is refunded, which is converted into or any other foreign currency at the actual prevailing conversion rate. The difference if any in the refund and amount charged is due to the fluctuation of the conversion rate. In some cases where an international credit card has been used the Credit Card Issuing Company levies a transaction charge for any charge / refund issued. The applicable charge is decided by the issuing bank. TSG would refund only the amount charged in INR as displayed on the website. TSG is not responsible for any charge levied by the credit card Issuing bank for the foreign transaction. All prices and availability of products are subject to change without prior notice and at the sole discretion of Sunway18.


Online Payment


In order to facilitate payments for Product(s) purchased by You through , Sunway18, offers an online payment gateway facility that will enable you to make payments using a credit/debit card account, net banking or a cash card, subject to Your complete acceptance and adherence to the terms and conditions hereof as well as the terms and conditions of the website of the payment gateway service provider/s. It is hereby clarified that Sunway18 does not itself collect the amount from the purchasers and the entire payment transaction is conducted by the online payment gateway facility provided.


Credit Card Detail


You agree, understand, undertake and confirm that the credit/debit card details provided by you for making payments for Product(s) purchased through through the on-line payment gateway mechanism will be correct, current, complete and accurate and you shall not use the credit card/ debit card or any other bank account which is not lawfully owned by you.




Registration of the User on the Website is not Mandatory but highly recommended for purchase of products. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party’s user ID and Password for any purpose whatsoever without proper authorization from such party.

User are responsible for the security of User’s Password and for all transactions undertakenusing User’s password through our service. User confirms that he/she is the authorizedholder of the credit card or the original account holder used in the transactions under thisSite. Sunway18 will not be responsible for any financial loss, inconvenience or mental agonyresulting from misuse of user’s ID/Password/Credit card number/ Account details number for using Sunway18’s Services.

The User also agrees and undertakes to immediately notify Sunway18 of any unauthorized used of the user’s password or user ID and to ensure that the user logs off at the end of each session at the website. Sunway18 shall not be responsible for any, direct or indirect, loss or damage arising out of the user’s failure to comply with this requirement.

The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the new registration from (“registration Data”) on the Website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete or incomplete or TSG has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, TSG shall have a right to suspend or terminate User’s registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants TSG the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the services.




TSG reserves its right to refuse service, restrict, suspend, terminate your account; (Terminate this Agreement; Terminate or suspend your access to the Web Sites; Move, or remove any product or service that is available on or through the Services; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of this Site) at any time, in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms of Use. Upon such termination or suspension, your right to use the TSG’s Web Sites will immediately cease. Once the User's registration or the Services are terminated, cancelled or suspended, any data that the User has stored on the Website may not be retrieved later. The User agrees that TSG may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.




None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and TSG.

Christmas Sale

Cashback on the purchase of product will be credited to the customer A/c from where the payment is generated. All cashback would be credited within 7-14 days. The website has right to remove the offer without any prior notice



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